Investor Complaints
Date of month ending - July 2026
| Sr. No | Received From | Pending at the end of last month | Received | Resolved* | Total Pending# | Pending complaints > 3Months | Average Resolution time (in day) |
|---|---|---|---|---|---|---|---|
| 1 | Directly From Investor | 0 | 0 | 0 | 0 | 0 | NA |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | NA |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | NA |
| Grand Total | 0 | 0 | 0 | 0 | 0 | NA |
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
| Sr. No | Month/Quarter | Carried forward since inception | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | June 2026 | Nil | Nil | Nil | Nil |
| 2 | May 2026 | Nil | Nil | Nil | Nil |
| 3 | April 2026 | Nil | Nil | Nil | Nil |
| Grand Total | Nil | Nil | Nil | Nil |
*Inclusive of complaints of previous months resolved in the current month. #inclusive of complaints pending as on the last day of the month.
| Sr. No | FY | Carried forward from previous Year | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | FY2022-2023 | Nil | Nil | Nil | Nil | 2 | FY2023-2024 | Nil | Nil | Nil | Nil | 3 | FY2024-2025 | Nil | Nil | Nil | Nil | 4 | FY2025-2026 | Nil | Nil | Nil | Nil |
| Grand Total | Nil | Nil | Nil | Nil |
GRIEVANCE REDRESSAL
- If a client has any grievances / complaints, the client can raise the issue by writing us at support@fintrekkcapital.com
- If the complaint is not resolved by us in next 15 days, or if the client is not satisfied with Fintrekk capital's grievance redressal, the client may, approach SEBI at: www.scores.gov.in and can lodge complain in “Complaint Registration” under “Investor Corner”.
- In case, you are not able to register a complaint online, you can send your complaint through post to any of the SEBI offices whose addresses are given at SEBI Website on: http://www.sebi.gov.in/cms/sebi_data/templates/SebiAddresses.html
Grievance Redressal/Escalation
| Designation | Contact Person | Contact Address | Contact No. | Email ID | Working Hours |
|---|---|---|---|---|---|
| Customer care | Amit Kumar Gupta | D-130, Upper Ground Floor, Preet Vihar, Delhi-110092 | 7011106044 | support@fintrekkcapital.com | Mon–Fri, 9am–5pm | Head of Customer care | Amit Kumar Gupta | D-130, Upper Ground Floor, Preet Vihar, Delhi-110092 | 7011106044 | support@fintrekkcapital.com | Mon–Fri, 9am–5pm | Compliance Officer | Amit Kumar Gupta | D-130, Upper Ground Floor, Preet Vihar, Delhi-110092 | 7011106044 | support@fintrekkcapital.com | Mon–Fri, 9am–5pm |
| CEO | Amit Kumar Gupta | D-130, Upper Ground Floor, Preet Vihar, Delhi-110092 | 7011106044 | support@fintrekkcapital.com | Mon–Fri, 9am–5pm |
| Principal Officer | Amit Kumar Gupta | D-130, Upper Ground Floor, Preet Vihar, Delhi-110092 | 7011106044 | support@fintrekkcapital.com | Mon–Fri, 9am–5pm |